Privacy Policy

Who we are

Lakeside Accounting provides bookkeeping, payroll and tax services from 17 Price St, Port Rowan, Ontario. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Our privacy officer is Tori Patriquin, CPB, who is responsible for how we handle personal information.

What we collect through this website

When you fill out our contact form or book a discovery call, we collect the information you give us: your name, email address, phone number, the type of business you have, what you need help with and any message you include.

Like most websites, our hosting provider also automatically collects basic technical information, such as your IP address, browser type and the pages you visit. We use this only to keep the site running and secure.

How we use it

We use your information to reply to you, schedule your call, prepare a quote and, if you become a client, set up your file. We don't sell or rent personal information, and we won't add you to a mailing list without your permission.

If you become a client

Client financial records are handled under your engagement letter, which explains what we collect, how we store it and how long we keep it to meet CRA record-keeping requirements.

Who we share it with

We use trusted service providers to run our business, including Webflow (website hosting and forms) and Google Workspace (email and calendar). Some of these providers store information outside Canada, including in the United States, where it may be subject to the laws of that country. We share only what each provider needs to do its job.

Cookies

This website uses only the cookies needed for it to work properly. If we add analytics or other tracking in the future, we will update this policy first.

How long we keep it

We keep website inquiries for as long as we need them to respond to you and for a reasonable time afterward. You can ask us to delete your inquiry at any time, unless we are required by law to keep it.

How we protect it

We use password-protected accounts, two-step sign-in and secure, encrypted services to protect your information, and only the people who need it can access it.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to us using it. Email info@lakesideaccounting.ca or call 519-900-0378. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.